Returns & Exchanges Policy

Address for Returns:

Creedmoor Sports, Inc.

Attn: Returns & Exchanges

167 Creedmoor Way

Anniston, AL 36205

The Creedmoor Sports 90 Day Return Policy

We expect that you will be happy with your purchase and enjoy the use. If something is wrong, just pick up the phone or email us and let us know. We accept returns on unused, unmodified products in their original packaging with all included parts, instructions, manuals, and accessories that have been purchased directly from Creedmoor Sports. Returns must be submitted within 90 days of purchase. Please see the non-returnable items below for the exceptions. Orders returned may be subject to a 10% restocking fee if returned after 90 days or not returned in new resellable condition.

Non-Returnable Items

The following items may not be returned due to safety and legal/regulatory reasons:

 

DVD’s and books

Ammunition (centerfire and rimfire)

Components including bullets and cases that have been opened

Scopes that have been mounted

Triggers that have been opened

Special ordered products

Custom made to order products

Air rifles and air pistols

Firearms

Firearms that have been purchased cannot be returned to Creedmoor Sports. For warranty claims, all firearms must be returned to the manufacturer.

Timeframe

Returned merchandise is processed each Friday. Once your return has been processed and your refund has been issued, customers can typically expect to see their funds appear on the account of the card used to make the original transaction between 24 and 72 hours after the refund has been initiated. 

Returns must be made within 90 days of receipt of order and must be freight paid. All shipping charges both ways must be paid by the customer for any exchanged or returned merchandise shipped correctly.

Shipping and/or Production Errors

If your package arrived damaged and/or missing items, please call us at 1-800-273-3366 as soon as possible to assess the situation or email us at custserv@creedmoorsports.com with your concern. If you have pictures that can be attached to the email, this will expedite the process.

Contact Information

Call 800-273-3366, or email us at custserv@creedmoorsports.com with your concern. If you are able to provide photos that can be attached to the email, this will expedite your return process.